Service Operations

Contacts

Projects:

A Simulation-Based Approach to Understanding Alternative Supply Chain Configurations

This is a three-year Australian Research Council (ARC Linkage) project to develop a simulated learning approach that will link the choice of supply chain strategy to theoretical criterion regarding implementation feasibility.

contact: Professor Tim Coltman

Towards the Regulation of Location-Based Services

This is a three-year Australian Research Council (ARC Discovery) project to develop regulatory guidelines for the location-based services industry in Australia.

contact: Katina Michael

Adoption of Radio-Frequency Identification Devices for a Fluid Corporation

Although RFID technology has existed for decades, it is only recently that RFID has become a viable option for business application.

contact: Katina Michael

Modelling IT Alignment in Multi-Business Service Organisations

This is a three-year Australian Research Council (ARC Discovery) project to develop a new way to conceptualise and measure IT alignment.

contact: Professor Tim Coltman

Modelling the Dynamics of Supply  Chain Alignment

This is a three-year Australian Research Council (ARC Linkage) project to develop a distinctive analytical approach that can be used to profile customer behaviour.

contact: Professor Tim Coltman

Investigating Location-Based Perceptions in the Context of a Mobile Application for Transportation

This research project is a collaborative partnership between Associate Professor Ulrike Gretzel and PhD student Michelle Sharpino from IIBSoR, and Professor Peter Eklund from Informatics.

The study aims to measure the sensitivity of individuals to reveal their location-identity in a transport context. A specific focus is on how actual usage experiences of a mobile phone application can change location-based privacy attitudes. 

The study is part of a larger project directed by Prof. Peter Eklund, Director of the Centre for Digital Ecosystems,  and is funded through a Smart Infrastructure Research Award and CSIRO.

contact: Associate Professor Ulrike Gretzel